FREE SHIPPING ON ORDERS OVER £80 GBP

FAQ

How long is shipping?

How Long Is Shipping?

Shipping is estimated between

8-14 business days for USA

8-14 business days for Australia

8-14 business days for the UK

8-21 business days for Europe

8-21 business days for the rest of the world

Please be patient, things happen out of our control. If your order hasn't arrived within the specified times please wait 5 business days and then contact us at info@galacticalco.com.

What payment methods do you accept?

We accept, Visa, Mastercard, Paypal, AMEX, Google Pay, Apple Pay, Maestro and Shop Pay.

Where do you ship from?

We produce and ship our products from USA, UK and Canada, depending on what is closer to you is where the order will ship from.

How long is production time?

We produce our products upon order to allow for the highest possible quality, so production time is usually 5 days.

Is my information secure?

Your information is 100% secured and guaranteed by us, if you feel this isnt the case then you can open a dispute with shopify at shopify.com.

I want to cancel my order!

Unfortunately, we don't take returns on change of mind.

My order hasn't arrived!

Holdups happen, please allow for at least 5 working days after the maximum 21 days before emailing us, most of the time it will arrive by then. We 100% guarantee the delivery of all products.

I only recieved part of my order?

Sometimes our products will ship separately, just sit tight it should be there in no time :)

My items came in faulty!

If you email us proof at info@galacticalco.com we can give you a refund, please don't return the item without emailing us first.

Didn't answer your question?

Any other questions, feel free to email us at info@galacticalco.com

100% Safe Inks

All of our inks are 100% chemical free

Tracked Shipping

All orders have tracking for your peace of mind

Fitted Packaging

Every product package is purposely fitted

Premium Quality Art

Beautiful art inspired by outer-space